BeITCertified - 642-241 Preparation Exam Cisco 642-241 Pdf Questions
About Exam
Exam number/code: 642-241Exam name: Unified Contact Center Enterprise Design (UCCED)
Exam no. of questions: 75-85 Questions
Duration: 90 minutes
Question types: Multiple choice questions (MCQ's), Multiple choice single answer, Multiple choice multiple answer, Drag and drop & Simulations (optional)
The UCCED Unified Contact Center Enterprise Design exam tests a candidate's knowledge of design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise solutions. Cisco Unified Contact Center Enterprise (Unified CCE) is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multi-channel contact management to contact center agents over an IP network.
- Describe the features and functionality of the UCCE solution (team)
- Identify the design considerations for Unified CallManager in a UCCE solution
- Identify the design considerations for network components in a UCCE solution
- Identify the design considerations for Unified ICM in a UCCE solution
Unified Contact Center Enterprise Design (UCCED) : 642-241
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BeITCertified 642-241 Practice Questions and Answers
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Format: PDF
Updated On: Saturday, June 27, 2009
Size: 80 Q&A's
BeITCertified 642-241 Online Practice Testing Engine
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Format: Online Software
Updated On: Thursday, February 05, 2009
Size: 80 Q&A's
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642-241 Preparation Exam Cisco 642-241 Pdf Questions
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